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Effectiveness
We shall always attend confirmed meetings fully prepared and on time
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Ethics
We shall always treat clients with respect and we will always act in a professional manner
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Equality
We shall always treat clients equally. We do not prioritise clients, no client is more important than another.
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Efficiency
We shall always make ourselves available for clients. If we are not able to talk to you immediately, we'll reply to the client's emails and messages within 24 hours
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Entrustment
We shall always treat communications or information shared by a client with the utmost confidentiality - nothing will be shared with others.